The primary purpose for which we collect your personal information is to provide you with the services you have requested. You agree we may use and disclose your personal information and other data for this purpose and also for secondary purposes, including to personalise your user experience and to promote Mucki and third party products and services to you. Our Privacy Policy (see directly below) explains how we collect, use and disclose your personal information, the extent to which your personal information may be disclosed to overseas recipients and how to access, correct or complain about the handling of your personal information.
Privacy PolicyWhat is a privacy policy?
This policy sets out how Baseline 21 Pty Ltd (Mucki) collects, uses, disclose and manages your personal information.If through using a Mucki website or our services you disclose personal information to a third party website, this policy will not apply as between you and the third party and you will be subject to the privacy policy of that third party.By accessing or using Mucki services, including the Mucki Network, you agree to the collection, use and disclosure of your personal information in the manner described in this Privacy Policy. Words defined in the Mucki Terms and Conditions of Use have the same meaning in this Privacy Policy.
How does Mucki protect my privacy?
Mucki respects the importance of your privacy and is bound by the Privacy Act 2020 including the New Zealand’s Information Privacy Principles (NZ IPPs), and applicable privacy regulations. Mucki is committed to protecting your privacy when managing your personal information and has policies and procedures to ensure that personal information is handled in accordance with the Privacy Act and the NZ IPPs. What personal information about me is collected?
Personal information collected by Mucki will depend on the circumstances of collection and on the services that we are providing to you and may include:
identification details, which may include name, birth date, gender, security questions and answers;
contact information which may include email address and mobile phone number;
bank account and credit account details;
user IDs and passwords;
services provided to you, including saved items and searches;
business information, such as NBN and licence number;
information submitted in placing an advertisement, for example goods and service details and pricing;
information submitted in applying for or requesting a quote for an advertised product your IP address, information about the devices on which you visit the Mucki Network, and your activities on those devices or sites (including browser and operating system, time, date, referral information, location, carrier and site interactions);
records and content of communications with Mucki or any other person including records and content using Communications Services (as that term is defined in Mucki’ Terms and Conditions of Use);
if you participate in any surveys we, or a third party service provider acting on our behalf, may conduct from time to time, personal information relating to your survey responses;
if you are applying for employment with us, personal information that is relevant to such employment;
information obtained as a result of your use of our mobile website or application such as geo-locations and unique device identifiers;
if you are using an Android device, advertising-specific device identifiers (if you opt-out of ad tracking, you may reset the advertising-specific device identifiers to disassociate the device from remarketing data that was collected and passed before the opt-out. For more information, please contact your device manufacturer); and if you are using an Apple device, your Advertising Identifier.
Please note that any records and content provided in hard copy format may be stored and scanned electronically by Mucki.Mucki, and the Mucki Platform, do not collect sensitive information as defined in the Privacy Act, such as racial or ethnicity information, political opinions or associations, criminal records (save where provided by law enforcement authorities) or health information. However, subject to obtaining your prior consent, Mucki may collect sensitive information from you in the course of considering an application for employment. How is my personal information collected?
Mucki collects personal information in a number of ways, including:
directly from you when you provide information directly to Mucki or Baseline 21 Pty Ltd in person, by phone or in writing (whether electronic or otherwise), for example when you create an advertisement on one of our websites;
when you enquire about an item on one of our websites;
when you subscribe to a newsletter or any alerts; when you purchase goods or services from Mucki or a third party via the Mucki Platforms;
when you enter a competition or promotion conducted by Mucki, or in a contract with your business to provide you with our services;
directly from you when you communicate with Mucki or any other person using Mucki Communications Services;
from third parties such as service providers to Mucki;
operators of linked or served web sites, applications and advertising on the Mucki Network (Linked Sites);social networks where you choose to share that information when creating an account;
from 3rd party data providers and other entities where you have directed or otherwise consented to the collecting entity (or a service provider on its behalf) sending us data;
through use of Mucki proprietary software in which personal information is stored;
from organisations identified or described under the heading ‘How is personal information disclosed’, which include Mucki website, Baseline 21 Pty Ltd, our service providers and other third parties so that we may provide an enhanced and more relevant user experience, service or product to you.
Mucki may also collect personal information about you if you are a Mucki shareholder. This information may be collected from you directly when you subscribe to receive email alerts via the Mucki website or from third parties such as Mucki’ share registry. How is my personal information used?
Mucki will use the personal information it collects for the purpose for which you provided it, the purposes disclosed in this privacy policy, any related secondary purposes which you would reasonably expect and for any other purpose you have consented to.More specifically, your personal information may be used for the following purposes:to maintain appropriate business records;
to research, develop, improve and use within Mucki’s products, features and services and by its outsourced service providers to provide and improve their services;
to respond to an enquiry or provide our services, products or assistance that you request from us;
to pre-populate / customise / provide shortcuts on our websites;
to conduct surveys to determine use and satisfaction with Mucki Network services;
to generate statistics in relation to the Mucki website;
for the purposes of feedback, reviews and ratings;
to promote and market special offers and other services to you (if you do not want to receive these, please let us know by using the unsubscribe facility in a direct marketing communication sent to you);
for purposes connected with the operation of the Mucki website;
for staff training and quality assurance;
to aggregate personal information with our third party partners for the purpose of personalising the advertising you receive from us and them;
and to contact winners of trade promotions run by Mucki.
How is my personal information shared?
Mucki may disclose personal information to individuals and organisations other than Mucki. The organisations to which we may disclose personal information include:
Baseline 21 Pty Ltd staff;
the public if you advertise with Mucki or use publicly available Communications Services;
individuals and organisations that advertise with Mucki if you submit an enquiry or seek or acquire certain services through Mucki - or a third party supplier working with that advertiser to provide those services. Depending on your enquiry or the services being sought or acquired, these may include:
Advertisers;
Childcare service providers;
original equipment manufacturers;
operators of third party web sites, co-branded websites and applications and advertising served to the Mucki website by third parties;
financial service providers;
insurance service providers;
payment services providers;
outsourced service providers who assist any of the above persons to provide services;If you do not want Mucki to disclose your personal information to these individuals and organisations, you should not submit an enquiry or acquire those services.outsourced service providers who assist Mucki to provide its services including:information technology providers;
marketing and market research advisers and survey providers;
professional advisers;
data service providers, who may also disclose your personal information to our third party partners for the purpose of personalising the advertising you receive from us and them (you can opt out of this type of activity by l(if you do not want to receive these, please let us know by using the unsubscribe facility in a direct marketing communication sent to you);
and payment platforms.entities to whom you request we send your information;
resellers of Mucki services;
organisations involved in a sale/transfer of a Baseline 21 Pty Ltd company or any of its assets, business or shares;
to assist government or regulatory authorities or police;
and as we are required by law, for example pursuant to a subpoena or in accordance with unclaimed money legislation.Where Mucki provides information to a third party at your request (for example where you submit an enquiry), you acknowledge that your information will be handled by that third party in accordance with its privacy policy and not in accordance with this privacy policy.Where Mucki discloses your personal information to a data service provider, Mucki will take all reasonable steps to ensure those data service providers comply at all times with the Privacy Act and the IPPs. How do I keep my personal information up to date?
Mucki strives to maintain accurate and up-to-date records. To facilitate this, please let us know if any of your details change. Mucki may verify the accuracy of personal information it holds against information about you held by a third party. You may update certain personal information through your membership account (if you have one) or contact us by email.Mucki may destroy or de-identify personal information once the information is no longer deemed required by the business. How do I access my information? You generally have a right to access your personal information, subject to a few exceptions provided by law. If you wish to access your personal information please contact us by the email provided at the bottom of this page. Please remember to provide as much detail as you can as this will help us to find the information. Generally, there will be no charge for this service, however you may be required to verify your identity before any information is released to you. Depending on the volume, type or method of access to the information you request, Mucki may charge you some fees, however, these will not be excessive and will not apply to the making of the request. Please note that depending on the volume or nature of the information required, it may take a number of days to fulfil the request. How is my information protected? Mucki takes reasonable steps to protect personal information collected from misuse, loss, unauthorised access, modifications or disclosure. Your personal information may be stored in hard copy documents, but is generally stored electronically on Mucki’s systems. Is my personal information shared outside of New Zealand? Some of Mucki’ service providers are located outside of New Zealand, including in the United States of America, Australia, Canada and Singapore. It may be necessary to disclose your personal information to those service providers for some of the purposes listed above. By providing Mucki with your personal information, you consent to the disclosure / transfer of your personal information outside of New Zealand as set out in this privacy policy. Can I deal with Mucki anonymously?
You may deal with Mucki anonymously by using a pseudonym, unless Mucki is required or authorised by law to deal only with an identified person, or it is impracticable for us to respond to you if you have not identified yourself. What if I choose not to provide my personal information? If you choose not to provide personal information when requested, Mucki may not be able to provide you with the full range of Mucki services Is my location collected? When accessing the Mucki Platform from a mobile device, we may request permission to collect your location from your device via the permission system used by your mobile operating system. If you consent to the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this may limit your ability to use certain features of our services. How does the Mucki Network and Linked Sites record my activity and use it?Third party websites
Where the Mucki Network provides links to third party websites, the operators of such sites may collect personal information through the use of cookies and otherwise. Mucki is not responsible for linked third party sites and recommends you read the privacy policy of such sites before disclosing your personal information.CookiesPlease read our separate Cookie Policy here. How to contact Mucki about my personal information?
If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us via hello@mucki.com.auMucki treats complaints relating to privacy extremely seriously. If you submit a concern or complaint, we will endeavour to deal with it comprehensively and reach an outcome with which all parties are satisfied. If you are not satisfied with our response to your complaint (after providing us with a reasonable time to respond) or would like further information about privacy in New Zealand, then we suggest you contact the Office of the Privacy Commissioner’s website. https://www.privacy.org.nz/ Does this policy change?
This policy may change over time. All changes will be published on this website.
